6 Questions to Ask Your Collision Repair Expert

A repair expert is working on a car in a auto body shop

You depend on your vehicle to pick the kids up from school, go shopping, make it to work, and go on vacation. So when it’s damaged in an accident, you are understandably stressed. After searching for a reputable collision repair shop, then comes many questions that must be answered. That is why we’ve put together six important questions you should ask your collision repair expert to ensure you’re getting a fair deal.

Can I Get a Written Estimate?

Depending on the level of damage, you may be looking at a sizable sum to fix your car. It is perfectly reasonable to expect a free, detailed written estimate from your auto body center of choice. The written estimate includes an itemized list of everything that needs to be done to the vehicle, as well as hourly rates, days to repair, and the cost of replacement parts. 

It is important to note that an estimate is based on the damage that can be seen, meaning there may be more damage than meets the eye. A good estimator will usually be able to give you a heads up if they believe there is additional damage during the estimate that wasn’t initially visible, like frame damage. Once the technician tears down the vehicle, they will be able to provide you with further information.

Can You Match My Paint?

Are you worried about your paint job not matching? If you’ve chosen a trusted collision repair expert, don’t be! 

Several collision repair centers are specialists at paint matching. Their technicians will restore the vehicle’s paint to manufactured specifications by painting a card with the proper code and take it and the car into the sunlight to see if it is a viable match. The painter will also bend into adjacent panels to ensure color matching quality. Expert painters have developed an excellent spraying technique to provide the best coverage for a seamless application of your new paint.

Will You Work with My Insurance?

It’s helpful going to an auto body repair expert who has a working relationship with your insurance company. This should speed up the claims process and make it easier for you to finish the process. By making sure your auto body shop works with your insurance, you can ensure the car’s repair goes as efficiently and smoothly as possible. 

By using a body shop your insurance recommends, they are guaranteeing the work of that establishment. If the shop is not a part of your insurance company’s network, make sure the shop warrants their work. 

At Ric’s Body & Paint, we work with all insurance companies, but we are not a direct repair shop (DRP) with all insurance companies. We also carry our own warranty on services giving you peace of mind knowing we’re here to help you. 

How Long Will the Repair Take?

Since you depend on your car in your daily life, it’s a reasonable question to ask how long the collision repair may take to finish. It’s usually subjective due to several factors:

  • Make/Model of Vehicle
  • Severity of Damage
  • Scheduling availability 
  • Mechanical or technical issues 
  • Skill-level of Technicians

At Ric’s Body & Paint, we use an estimating tool to figure out how long it might take to finish servicing your vehicle. We input in the tasks for the project and we can identify repair times that are based on industry standards.  

Does the Auto Body Repair Expert Have Any Certifications?

Certifications are a good sign that the technicians handling your vehicle are knowledgeable in auto body repair. Look out for key certifications such as I-CAR and ASE. The I-CAR Gold Class certification is the highest training achievement in the collision repair industry. This means a collision repair shop trains its technicians every year. Moreover, accreditation designates experts to be highly skilled in four key collision repair roles. These roles include estimator, non-structural technician, steel structural technician, and refinish technician. 

Does the Repair Shop Offer Warranties?

When going to an auto body repair expert, it’s always essential to go to technicians who are confident in their work to offer a warranty. Ask them if they provide one,  what kind they offer, and how long it will last? Warranties can cover repairs for work involving fit, functionality, finish, and overall quality.

Reliable Auto Body Repair Experts at Ric’s

As an I-CAR Gold Class repair shop, Ric’s Body & Paint is your trusted source for collision repair. We strive to provide excellent service through estimates, warranties, and paint matching services. We will work with all insurance companies, so come in anytime for evaluation and receive a lifetime warranty on the fit and finish of your collision repair. Contact us today to let us know what we can do to get your car back in tip-top shape.