6 Questions to Ask Your Collision Repair Expert

A repair expert is working on a car in a auto body shop

You depend on your vehicle to pick the kids up from school, go shopping, make it to work, and go on vacation. So when it’s damaged in an accident, you are understandably stressed. After searching for a reputable collision repair shop, then comes many questions that must be answered. That is why we’ve put together six important questions you should ask your collision repair expert to ensure you’re getting a fair deal.

Can I Get a Written Estimate?

Depending on the level of damage, you may be looking at a sizable sum to fix your car. It is perfectly reasonable to expect a free, detailed written estimate from your auto body center of choice. The written estimate includes an itemized list of everything that needs to be done to the vehicle, as well as hourly rates, days to repair, and the cost of replacement parts. 

It is important to note that an estimate is based on the damage that can be seen, meaning there may be more damage than meets the eye. A good estimator will usually be able to give you a heads up if they believe there is additional damage during the estimate that wasn’t initially visible, like frame damage. Once the technician tears down the vehicle, they will be able to provide you with further information.

Can You Match My Paint?

Are you worried about your paint job not matching? If you’ve chosen a trusted collision repair expert, don’t be! 

Several collision repair centers are specialists at paint matching. Their technicians will restore the vehicle’s paint to manufactured specifications by painting a card with the proper code and take it and the car into the sunlight to see if it is a viable match. The painter will also bend into adjacent panels to ensure color matching quality. Expert painters have developed an excellent spraying technique to provide the best coverage for a seamless application of your new paint.

Will You Work with My Insurance?

It’s helpful going to an auto body repair expert who has a working relationship with your insurance company. This should speed up the claims process and make it easier for you to finish the process. By making sure your auto body shop works with your insurance, you can ensure the car’s repair goes as efficiently and smoothly as possible. 

By using a body shop your insurance recommends, they are guaranteeing the work of that establishment. If the shop is not a part of your insurance company’s network, make sure the shop warrants their work. 

At Ric’s Body & Paint, we work with all insurance companies, but we are not a direct repair shop (DRP) with all insurance companies. We also carry our own warranty on services giving you peace of mind knowing we’re here to help you. 

How Long Will the Repair Take?

Since you depend on your car in your daily life, it’s a reasonable question to ask how long the collision repair may take to finish. It’s usually subjective due to several factors:

  • Make/Model of Vehicle
  • Severity of Damage
  • Scheduling availability 
  • Mechanical or technical issues 
  • Skill-level of Technicians

At Ric’s Body & Paint, we use an estimating tool to figure out how long it might take to finish servicing your vehicle. We input in the tasks for the project and we can identify repair times that are based on industry standards.  

Does the Auto Body Repair Expert Have Any Certifications?

Certifications are a good sign that the technicians handling your vehicle are knowledgeable in auto body repair. Look out for key certifications such as I-CAR and ASE. The I-CAR Gold Class certification is the highest training achievement in the collision repair industry. This means a collision repair shop trains its technicians every year. Moreover, accreditation designates experts to be highly skilled in four key collision repair roles. These roles include estimator, non-structural technician, steel structural technician, and refinish technician. 

Does the Repair Shop Offer Warranties?

When going to an auto body repair expert, it’s always essential to go to technicians who are confident in their work to offer a warranty. Ask them if they provide one,  what kind they offer, and how long it will last? Warranties can cover repairs for work involving fit, functionality, finish, and overall quality.

Reliable Auto Body Repair Experts at Ric’s

As an I-CAR Gold Class repair shop, Ric’s Body & Paint is your trusted source for collision repair. We strive to provide excellent service through estimates, warranties, and paint matching services. We will work with all insurance companies, so come in anytime for evaluation and receive a lifetime warranty on the fit and finish of your collision repair. Contact us today to let us know what we can do to get your car back in tip-top shape.

How I-CAR Gold Class Repair Technicians Provide Top-Notch Service

Collision repair technician with sparks I-CAR Gold Certification

When you are in need of auto body repair, make sure the collision repair person working on your vehicle is qualified and properly trained. As a car owner, there is nothing more stressful than getting into an auto accident. Therefore, search for the right technician with first-class certifications, to fix your vehicle is essential. An I-Car certification is one way to make sure the shop you visit is trained in providing top-notch repair services.

What is I-CAR Certification?

The Inter-industry Conference on Auto Collision Repair (I-CAR) provides in-depth training and continuing education in the auto collision industry. Firstly, the program helps keep shops and technicians up to date with the latest technology and techniques, ensuring that the customer’s vehicle repair needs are efficiently met.

I-CAR Gold Class Certification

This level of certification is a rigorous extension of the basic training that involves a deeper dive into a range of subjects, such as:

  • How to detect hidden damage
  • Which parts to repair and which to replace
  • How to make the right decisions for a safe, successful repair
  • The latest repair techniques and technologies

It is reported that only 20% of auto body repair shops are certified in I-CAR’s Gold Class. So when you find one, stick with the best!

Why Should You Choose an I-CAR Certified Shop?

See the Gold Class logo and you can rest assured that you have chosen a repair shop that has trained technicians to retain the safety and structural integrity of your vehicle. Choosing a Gold Class business can also mean a better service experience for you. Surveys show that Gold Class-rated businesses outperform other body shops by 47%. Car companies change the way they make their vehicles and incorporate new technologies into their design. Therefore, auto repair shops must adapt to these concepts to provide a high level of service for their customers. Use a shop with an I-CAR certified technician and you can expect a greater level of care for your repair needs. 

Ric’s Body & Paint Can Help

If you’ve recently been in an auto accident, it’s crucial that your car is evaluated and repaired by trained technicians. By visiting Ric’s Body & Paint, you can rest easy knowing that our I-CAR Gold Class repair shop is on the job.

Contact us today to learn how we can help!

Top Tips To Know After a Collision

A truck is in a auto body shop for repair after a collision

Auto collisions can be a stressful and emotional experience. Many people prepare for the worst and drive defensively to prevent vehicle collisions, however, they still occur. 

As soon as a collision happens, many different thoughts and questions can flood into your mind. It’s important to remind yourself to stay calm in an accident. 
If you are involved in a car accident, follow these tips to minimize adverse outcomes and stay safe: 

  1. Make sure everyone is OK. Check with all parties involved to ensure that there are no injuries. If there are injuries, be sure to call 911 to seek medical attention. If everyone appears to be OK, move to the side of the road to stay safe. 
  2. Take photos of the accident scene. Assess damages and take photos for insurance purposes. 
  3. Exchange information with the other driver(s). Gather information such as Driver’s License number, name, address, telephone number, and swap insurance company information.  
  4. Tow the Vehicle.  If necessary, have the vehicle towed from the scene. 
  5. Call Ric’s Body & Paint. We are your collision experts when you need a body shop to come to. We bring quality auto body collision services since 1976.

Thinking about a certified collision repair center won’t be the first thing on your mind, we know. Stay safe and then remember Ric’s Body & Paint. As a family-owned shop, we want to make you feel like family. We understand your situation and want to get you back out on the road as quickly as possible. 

At Ric’s Body & Paint, we have been repairing cars in Scottsdale since 1976. We offer free estimates on all collisions and provide an itemized list of labor and parts that we will send to your insurance company with photos. All insurance claims require photos. We are your collision repair experts including I-CAR Gold Class-certified repair technicians. Our services include a lifetime warranty on repairs as long as your own the vehicle. We are able to perform computerized frame measurements and off-site alignment checks to manufacturer’s specs.

Have questions or want to schedule an estimate? Contact Us Today!