Know Your Rights as a Car Repair Consumer

Finding yourself in a car repair situation is never fun, but it is important to know that you have rights as the consumer. As repairs seem like an inevitable necessity, finding a reliable and honest mechanic is important, and being an informed customer is one of the best defenses. Check out a few tips and tricks to ensure your protection when it comes to car repairs.  

Repair parts

Whether you know it or not, you have the right to choose your repair parts. If something in your car needs to be replaced, you can usually choose from three kinds of parts: OEM, non-OEM, or recycled parts. Depending on your insurance policy, only some parts are covered. Each kind of part has its own set of benefits, so be sure to ask your repairman to do a little research. 

A safe and correctly repaired car

Once your vehicle is taken into the shop, you are ultimately paying for their services to correctly repair your car. Never be afraid or hesitant to ask questions so that you understand how your car is being repaired. Not sure where to start? You can ask your technician about their experience or qualifications and what your options are as far as the repair itself. 

Choosing your own repair shop

Whether you get into a fender bender or an extensive collision, you have the right to choose the shop that you want your vehicle repaired at. If you are unsure about where to go, ask a friend, make a quick internet search, or head down to Ric’s Body and Paint. 

At Ric’s Body & Paint, we specialize in all of your auto body needs to get your car back on the road in a timely manner. Our team can repair severe collision damage to get your vehicle back looking like showroom new.

We offer free estimates with no appointment needed to examine your car and provide a detailed assessment of the collision and the cost to repair. Visit our website to review our other services and Contact Us today! 

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