Know Your Rights as a Car Repair Consumer

Finding yourself in a car repair situation is never fun, but it is important to know that you have rights as the consumer. As repairs seem like an inevitable necessity, finding a reliable and honest mechanic is important, and being an informed customer is one of the best defenses. Check out a few tips and tricks to ensure your protection when it comes to car repairs.  

Repair parts

Whether you know it or not, you have the right to choose your repair parts. If something in your car needs to be replaced, you can usually choose from three kinds of parts: OEM, non-OEM, or recycled parts. Depending on your insurance policy, only some parts are covered. Each kind of part has its own set of benefits, so be sure to ask your repairman to do a little research. 

A safe and correctly repaired car

Once your vehicle is taken into the shop, you are ultimately paying for their services to correctly repair your car. Never be afraid or hesitant to ask questions so that you understand how your car is being repaired. Not sure where to start? You can ask your technician about their experience or qualifications and what your options are as far as the repair itself. 

Choosing your own repair shop

Whether you get into a fender bender or an extensive collision, you have the right to choose the shop that you want your vehicle repaired at. If you are unsure about where to go, ask a friend, make a quick internet search, or head down to Ric’s Body and Paint. 

At Ric’s Body & Paint, we specialize in all of your auto body needs to get your car back on the road in a timely manner. Our team can repair severe collision damage to get your vehicle back looking like showroom new.

We offer free estimates with no appointment needed to examine your car and provide a detailed assessment of the collision and the cost to repair. Visit our website to review our other services and Contact Us today! 

Airbag Knowledge After a Collision

Many people are reminded of airbags every time they get into their car and see the sign on their steering wheel, doors, or dashboard. Airbags are designed to prevent severe injuries and ultimately save lives. However, they have also been proven to be dangerous, which is why it is essential to know how they operate. 

How do airbags protect drivers and passengers?

Airbags work in conjunction with seatbelts to provide supplemental protection in the event of a crash. Airbags are generally located on the front and surrounding sides of the vehicle to protect your upper body, head, or limbs from hitting the hardest part of your car when it hits impact. When the airbag deploys, drivers often describe it as feeling like “you are being kicked in the face and chest by a very strong but fluffy bunny.” While the deployment of your airbags can be unforgettable, it will protect you from breaking bones and other abrasions. 

What to do if your airbags deploy?

If you get into a collision and your airbags deploy, it is essential to follow these steps to ensure your safety.

  1. Check for injuries – Your first priority should be your injuries. Be sure to check to see if you and your passengers are safe after the airbags deploy. 
  2. Turn off your vehicle – In most cases, the engine will turn off after your airbags deploy to prevent further damage such as explosions from oil leaks. If your car does not automatically turn off, be sure to take this extra step and exit the vehicle as soon as possible. 
  3. Examine the damage – Once you have ensured everyone’s safety, it is important to assess the damage. Call the police and be sure to take pictures to document the accident for insurance purposes.
  4. Replace the airbags – Airbag replacement can be expensive; however, it is very important. There is a good chance that your vehicle is totaled if the airbags get deployed; however, if there is minor damage, it is important to get the airbags replaced for future protection. 

A car accident can be a frightening and inconvenient experience and itis important that you have assistance in all areas. If you have extensive paint damage to the body of your car, be sure to call Ric’s Body and Paint to get your vehicle looking as good as new. 
With over 40 years of experience in auto body repairs, we offer free estimates on all collision repairs and provide an itemized list of labor and parts that we will send to your insurance company with photos. Have questions or want to schedule an estimate? Contact us today!