American businessman Ray Kroc once said, “If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.” At Ric’s Body and Paint, we couldn’t agree more. There are two key reasons that we’ve been in business since 1976: outstanding customer service and the quality of our work.
So, how do we put the customer first at Ric’s?
Always Being Honest
It’s far too easy for repair shops to be misleading or downright dishonest with customers – everyone knows someone with a car repair horror story. At Ric’s, we treat our customers the way that we would want to be treated. And that means being honest about price, timing and what’s going on with their vehicles. We appreciate that our customers trust us with their cars and work hard to retain that trust. Our honesty pays off through return customers, stellar reviews, and referrals to family and friends.
Always courteous, efficient. They provided a professional job, with full discussion about what and how much before they went to work. VERY happy.
– Joe S.
Helping Customers through Stressful Situations
When people walk into our door, it’s because they’ve been in an accident or their car is damaged in some way. This is a stressful situation for anyone, so we want to help our customers through this time and make it as painless as possible. From free estimates and assistance with all insurance companies to after-hours key drop and help with car rental services, we try to accommodate all of our customers’ needs. We also walk them through the entire repair process and provider regular updates for their peace of mind.
Everyone was a pleasure to deal with, and I really appreciated all the status calls to let me know how things were coming along. Excellent job!– Beth W.
Making it Personal
At Ric’s, our friendly, experienced customer service team takes care of our customers like they are family. One longtime customer (40 years to be exact) not only stops in for vehicle repairs, but also for social visits. Betty entertains us with a few jokes and sometimes even brings a homemade treat. Her visits always put smiles on our faces and reflect the type of environment we work hard to cultivate at Ric’s!
The staff is positive and friendly and will make sure everything you want done gets done perfectly! Seriously will never take my car anywhere else.
– Ashley B.
We love to take care of our customers, but don’t take our word for it. Check out our customer reviews >>